Fixed issues in Citrix Receiver for Mac 12.3 Compared to: Citrix Receiver for Mac 12.2 Citrix Receiver for Mac 12.3 contains all fixes that were included in Versions 12, 12.1, 12.1.100, and 12.2, plus the following, new fix: If Citrix Receiver for Mac is configured to use a proxy server, Secure Socket Layer (SSL) connections can fail. This will add Safari 12 and later to the list of browsers that Citrix Receiver Launcher will be used. CLIENT SIDE CHANGES On a Mac Station running Safari 12 perform the following actions: Launch Safari 12 Browser and select Safari from the Menu on top go to Preferences and select it.
Applicable Products
Symptoms or Error
When launching an application or desktop via an Internet Browser (Google Chrome, Firefox, Internet Explorer, etc.) users are prompted to save or download the '.ica' file.
Solution
In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved.
By default, the OS (Windows, Mac, Linux) should automatically set how to open '.ica' files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if the Citrix Workspace App is installed properly. Confirm Citrix Workspace App is installed or use Citrix Workspace App for HTML5 ('Web Browser' option) instead. If you continue to encounter this behavior please review the steps outlined below.
There can be a number of resolutions to the issue including but not limited to the following:
Citrix Ica For Windows 10Install the Latest Version of Citrix Workspace App
Install the latest Citrix Workspace App version which can be downloaded here: Download Citrix Workspace App
Automatically Open ICA Files
When clicking on an application or desktop to launch via Citrix Workspace or Citrix Storefront on an Internet Browser (not within Citrix Workspace App) and an '.ica' file shows in the download bar on the bottom left please follow these steps to automatically open said file: Internet Explorer:
ICA file is downloaded during the process. After the ICA file is downloaded, enable the browser to open similar files automatically. Note: Instructions below are similar for other OS's when using Google Chrome, Firefox, or Edge Browsers. Citrix Ica Client For Mac
Associate .ica File Type With Citrix Connection Manager
Note: Connection Manager is the wfcrun32 file located as C:Program Files (x86)CitrixICA Clientwfcrun32.exe
Remove or Disable Third Party Browser Adware
Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.
Aria the animation soundtrack download. Clear the 'Do not save encrypted data to disk' Option
If you are using Internet Explorer, click Tools > Internet Options > Advanced tab and clear the option “Do not save encrypted data to disk.”. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.
Below are for older Browser/Citrix Receiver Deployments:No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest.Add Website to Trusted Sites
Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:
Disable ActiveX Filtering (Enable ActiveX)Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.
Configure Internet Explorer as follows to allow successful application launching:
Enable Citrix ICA Client plugin
Configure Internet Explorer as follows to allow successful application launching:
Problem Cause
When the darkness comes for mac. There can be a number of reasons for the issue including but not limited to:
Additional Resources
Disclaimer
Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
Applicable Products
Symptoms or Error
Citrix Workspace App and Citrix Receiver cannot launch applications automatically with Safari version 12.
Solution
SERVER SIDE CHANGES
For StoreFront deployments, modify web.config under the Receiver for Web (RfWeb) site (typically C:inetpubwwwrootCitrixStoreWeb) to activate the Citrix Receiver Launcher / Citrix Workspace App Launcher for Safari 12 and later. 1. Open web.config using your preferred text editor and locate the line : <protocolHandler enabled='true' platforms='(Macintosh|Windows NT).*((Firefox/((5[2-9]|[6789][0-9])|ddd))|(Chrome/((4[2-9]|[56789][0-9])|ddd)))' skipDoubleHopCheckWhenDisabled='false' /> 2. The value of the platforms attribute is a regular expression specifying the browsers that Citrix Receiver Launcher is used for client detection and HDX launches. Change the regular expression to: How To Open Ica File Citrix
'(Macintosh|Windows NT).*((Firefox/((5[2-9]|[6789][0-9])|ddd))|(Chrome/((4[2-9]|[56789][0-9])|ddd)))|Macintosh.*Version/(1[2-9]|[2-9][0-9]).*Safari/'
3. This will add Safari 12 and later to the list of browsers that Citrix Receiver Launcher will be used.
CLIENT SIDE CHANGES On a Mac Station running Safari 12 perform the following actions:
CLIENT DETECTION BEHAVIOR ON SAFARI 12
ADDITIONAL CONSIDERATIONS
Citrix Files For MacNote: You should clear browser cache and history before the changes mentioned in this article can take effect.Problem CauseAdditional Resources
You can now use the Application probing feature to proactively monitor the health of applications enabling you to fix issues before the user actually experiences them. For more information refer to Citrix Documentation - Application probing.
Citrix Blogs - NPAPI support is being removed from Safari 12
Disclaimer
This software application is provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that: (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the software application be used to support ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the software application.
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